{"id":4286,"date":"2017-07-29T19:21:06","date_gmt":"2017-07-29T19:21:06","guid":{"rendered":"http:\/\/businesslounge-demo.rtthemes.com\/?page_id=4286"},"modified":"2023-05-29T08:55:37","modified_gmt":"2023-05-29T07:55:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.sintese.co.ao\/?page_id=4286","title":{"rendered":"FAQ"},"content":{"rendered":"

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PERGUNTAS FREQUENTES<\/h5>\n\t\t\t\t\t<\/div>
  1. <\/span>Que formas de pagamento aceita a Sintese?<\/div><\/div>

    Transfer\u00eancia Banc\u00e1ria \/ Dep\u00f3sito \/ Pagamento em Dinheiro<\/p>\n<\/div><\/li>

  2. <\/span>Qual a diferen\u00e7a entre endere\u00e7o de expedi\u00e7\u00e3o e de factura\u00e7\u00e3o?<\/div><\/div>

    O endere\u00e7o de expedi\u00e7\u00e3o<\/strong>\u00a0\u00e9 o endere\u00e7o onde pretendes receber as tuas encomendas (que podes gravar na tua lista de endere\u00e7os). Para criar um endere\u00e7o, deves colocar o teu Nome, Morada, Localidade e C\u00f3digo Postal. A qualquer momento, poder\u00e1s consultar ou alterar a tua lista de endere\u00e7os. Podes ter v\u00e1rios endere\u00e7os dispon\u00edveis na tua lista, tais como: casa, emprego, etc.<\/p>\n

    O endere\u00e7o de factura\u00e7\u00e3o<\/strong>\u00a0\u00e9 o endere\u00e7o que constar\u00e1 na factura. Alertamos para o facto de ser imprescind\u00edvel que o nome do titular da factura seja o titular do n\u00famero fiscal que facultar. Para escolher os dados de Factura\u00e7\u00e3o: Durante a sua encomenda, na p\u00e1gina pagamento, clica em \u00ab Alterar endere\u00e7o \u00bb. A partir da p\u00e1gina \u00ab A Minha Conta \u00bb, clica em \u00ab Lista de Endere\u00e7os \u00bb, e de seguida em \u201cAdicionar um Endere\u00e7o\u201d.<\/p>\n<\/div><\/li>

  3. <\/span>Posso receber notifica\u00e7\u00f5es sobre as novidade da Sintese?<\/div><\/div>

    Pode sim, para tal basta subscrever a nossa newsletter em: Inscri\u00e7\u00e3o da Newsletter<\/strong><\/p>\n<\/div><\/li>

  4. <\/span>Quais s\u00e3o as obriga\u00e7\u00f5es do Cliente ?<\/div><\/div>
      \n
    1. A reclama\u00e7\u00e3o ao abrigo da Garantia de Fabricante obriga \u00e0 apresenta\u00e7\u00e3o da respectiva factura de compra por parte do cliente final, a qual ter\u00e1 de estar sempre leg\u00edvel e sem apresentar qualquer rasura;<\/li>\n
    2. Antes da devolu\u00e7\u00e3o de qualquer produto para repara\u00e7\u00e3o, deve ser feita uma c\u00f3pia de seguran\u00e7a dos dados e devem ser removidas todas as informa\u00e7\u00f5es propriet\u00e1rias ou pessoais;<\/li>\n
    3. A adultera\u00e7\u00e3o, remo\u00e7\u00e3o ou falta de condi\u00e7\u00f5es de legibilidade do c\u00f3digo de barras (n\u00famero de s\u00e9rie) de qualquer aparelho determina a cessa\u00e7\u00e3o de qualquer obriga\u00e7\u00e3o de assist\u00eancia t\u00e9cnica ou de Garantia por parte da SINTESE;<\/li>\n<\/ol>\n<\/div><\/li>
    4. <\/span>Qual e o Prazo para Levantamento dos Equipamento ?<\/div><\/div>
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      1. Os equipamentos devem ser levantados no prazo m\u00e1ximo de 30 (trinta) dias ap\u00f3s notifica\u00e7\u00e3o ao cliente da conclus\u00e3o da respectiva repara\u00e7\u00e3o;<\/li>\n
      2. Caso um determinado equipamento n\u00e3o seja levantado dentro do prazo estipulado no ponto anterior, a SINTESE ficar\u00e1 livre de qualquer obriga\u00e7\u00e3o ou responsabilidade subsequente pelo eventual extravio ou perda desse equipamento, podendo, inclusive, tornar seu tal equipamento como compensa\u00e7\u00e3o de todas as despesas processuais decorridas at\u00e9 \u00e0 data<\/li>\n<\/ol>\n<\/div><\/li><\/ol><\/div>[\/vc_column][\/vc_row][vc_row rt_row_background_width=”fullwidth” rt_row_content_width=”default” rt_row_style=”default-style” rt_row_height=”” rt_column_placement=”middle” rt_column_gaps=”” rt_row_shadows=”” rt_row_borders=”” rt_bg_effect=”classic” rt_bg_image_repeat=”no-repeat” rt_bg_size=”auto auto” rt_bg_position=”center bottom” rt_bg_attachment=”scroll” rt_bg_layer=”” rt_bg_video_format=”self-hosted” rt_class=”rt-8031007″ rt_paddings=”40px,40px,,” rt_margins=”,,,” rt_content_margins=”,,,” rt_tablet_paddings=”,,,” rt_tablet_margins=”,,,” rt_tablet_content_margins=”,,,” rt_sp_paddings=”,,,” rt_sp_margins=”,,,” rt_sp_content_margins=”,,,”][vc_column width=”2\/3″ tablet_align=”center” mobile_align=”center” rt_bg_effect=”classic” rt_bg_image_repeat=”repeat” rt_bg_size=”auto auto” rt_bg_position=”right top” rt_bg_attachment=”scroll” rt_class=”rt-7966690″ rt_margins=”,” rt_paddings=”20,20,,” rt_wrapper_paddings=”,,,” rt_tablet_margins=”,” rt_tablet_paddings=”,,,” rt_tablet_wrapper_paddings=”,,,” rt_sp_margins=”,” rt_sp_paddings=”,,,” rt_sp_wrapper_paddings=”,,,” rt_bg_color=”” rt_bg_overlay_color=””]
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        Ainda tens d\u00favidas?<\/h4>\n\t\t\t\t\t<\/div>[\/vc_column][vc_column width=”1\/3″ text_align=”right” tablet_align=”center” mobile_align=”center” rt_bg_effect=”classic” rt_bg_image_repeat=”repeat” rt_bg_size=”auto auto” rt_bg_position=”right top” rt_bg_attachment=”scroll” rt_class=”rt-8821647″ rt_margins=”,” rt_paddings=”20,20,,” rt_wrapper_paddings=”,,,” rt_tablet_margins=”,” rt_tablet_paddings=”,,,” rt_tablet_wrapper_paddings=”,,,” rt_sp_margins=”,” rt_sp_paddings=”,,,” rt_sp_wrapper_paddings=”,,,” rt_bg_color=”” rt_bg_overlay_color=””]
        Contacte-nos<\/span><\/span><\/a><\/div>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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